FAQs

We look forward to welcoming you any time after 4pm. 

Checkout is anytime before 11am. In order for our Housekeeping Team to fully clean and sanitize rooms, we are not accommodating late check-out requests at this time.

The hotel has a limited amount of parking. We can accommodate one car per reservation for a daily fee that varies seasonally, $28 dollars per day. Limited spaces are available on a first-come, first-served basis. Please remember that we can only accommodate one vehicle per reservation. 

All reservations include a daily amenity fee of $42, a local occupancy tax, state tourism tax, and a local tourism tax.  

The daily amenity fee includes our petit breakfast, welcome water, in-room coffee and tea, beach and pool valet, beach cruisers, high speed WiFi, private beach access, and access to seasonal property events* (including but not limited to our annual New Year's Eve celebration, seasonal Sunday beach yoga, and more). 

*All events are subject to change and based on availability. 

The daily amenity fee allows us to offer added comforts like our complimentary petit breakfast, beach valet, boogie boards and beach toys, beach cruisers, beach WiFi, access to on-property events, in-room coffee, tea, and water, and more. To learn more about everything offered in our elevated guest experience, visit our Hotel page.

All bookings from Memorial Day to Labor Day require a deposit to reserve the room, which is equivalent to the price of one room night. While the cancellation policy varies by room type and season, most reservations may be canceled free of charge up to 7 days prior to your arrival, however, any cancellation made within 7 days of your arrival will result in the forfeiture of the guest’s deposit. Be sure to view the Terms & Conditions on your reservation's check-out page for full policy details.

We’re more than happy to welcome your service animals as part of our commitment to guests with ADA requirements. Any animals that do not qualify under ADA, including emotional support animals, are not allowed.

Depending on the season, your stay may require a minimum stay. Please consult the offer and stay dates for more information.

Our largest rooms accommodate up to 4 adults and 1 child. For specific room occupancy limits, please consult the specific room in question on our rooms page.

Beach Terrace is a non-smoking property.

We've got your beach supplies covered with our Beach Valet, currently providing sanitized boogie boards, beach chairs, umbrellas, and beach towels for your convenience.

All rooms come equipped with Soul by Apothia toiletries, Illy coffee makers, West Path surf ponchos, mini-fridges, in-room safe, bluetooth speakers, 65" LED TV with streaming features, yoga kit, as well as a pillow and reading menu. For more information on all amenities, please check Our Hotel page.

Yes! We are the only hotel in Carlsbad that’s on the beach. Along with your room key, you will be given a key to open the gate to our private beach, which is literally steps from your room.

Yes, we maintain our Shorebreak Pool at a comfortable 83 degrees.